Privacy Policy

At Healthy Inspirations, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with us.

Information We Collect
Our website can be viewed without the need to disclose any personal information to us.  However we may collect the following information:
Personal Details: Name, email address, phone number, and shipping/billing addresses.
Payment Information: Credit/debit card details (processed securely through Shopify Payments or other third-party providers).
Order Details: Products purchased, order history, and preferences.
Account Information: If you create an account, we store your login details.
Marketing Preferences: Your subscription status for promotional emails and SMS.
Technical Data: IP address, browser type, and device information to improve website performance.

How We Use Your Information
We use your personal information for the following purposes:
Order Processing & Fulfilment: To process your orders, payments, and deliveries.
Customer Support: To assist with inquiries, returns, and issues.
Marketing & Promotions: To send you updates, promotions, and personalised offers (you can opt out anytime).
Website Improvement: To enhance your shopping experience and website performance.
Legal & Security Compliance: To detect fraud, ensure transaction security, and comply with legal obligations.

How We Protect Your Information
We take the security of your personal data seriously. We use:
Encryption & Secure Payments: All transactions are securely processed using industry-standard encryption.
Restricted Access: Only authorised staff can access personal data.
Data Retention Policies: We keep your data only as long as necessary for business and legal purposes.

Sharing Your Information
We do not sell or rent your personal data. However, we may share your data with:
Payment Processors: Shopify Payments or other secure providers to complete transactions.
Shipping Partners: Couriers and postal services to deliver your orders.
Healthy Inspirations Marketing Platforms: Email/SMS marketing providers

Your Rights & Choices
You have the right to:
Access Your Data: Request a copy of the persona information we hold.
Update Your Information: Correct inaccurate details in your account.
Opt-Out of Marketing: Unsubscribe from promotional emails/SMS anytime.
Delete Your Data: Request deletion of your account and personal information.
To exercise any of these rights, contact us at melissa@healthyinspirations.co.nz

Cookies & Tracking Technologies
We use cookies to:
Enhance website functionality.
Personalise your shopping experience.
Track analytics to improve performance.
You can manage cookie preferences in your browser settings.

Updates to This Policy
We may update this Privacy Policy to reflect legal or business changes. Any modifications will be posted on this page with an updated Effective Date.